Shipping Policy

Effective Date: 9/29/2025

Processing Time

Orders are processed within 1-2 business days (Monday through Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods and Times

Domestic Shipping (United States)

Standard Shipping: 5-7 business days - $5.99
Expedited Shipping: 3-4 business days - $9.99
Express Shipping: 1-2 business days - $19.99
Free Standard Shipping: Orders over $75

International Shipping

International Standard: 7-14 business days - Starting at $15.99
International Express: 3-7 business days - Starting at $29.99

Shipping Restrictions

We currently ship to all 50 US states, Washington DC, and the following international locations:

Canada
United Kingdom
European Union countries
Australia
New Zealand

Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Delivery

Most packages are delivered during business hours. A signature may be required for high-value items. If you're not available, the carrier will leave a notice with pickup instructions.

Tracking Your Order

Once your order ships, you'll receive an email with a tracking number. You can track your package on our website or directly with the shipping carrier.

Damaged or Lost Packages

If your package arrives damaged or goes missing, please contact us immediately at shipping@flawluxury.com. We'll work with the carrier to resolve the issue quickly.

Customs and Import Duties

International customers are responsible for any customs duties, taxes, or additional fees imposed by their country.

Holiday Shipping

During peak seasons and holidays, processing and shipping times may be extended. Please check our website for holiday shipping deadlines.

Contact Us

For shipping questions, please contact us at shipping@flawluxury.com or call [Your Phone Number].